Chicago
Job Type: Full-time
Airlines Cargo Sales Assistant
Job Description
China SouthernAirlines is currently seeking a global-minded customer service representative with management and development skills who will contribute to the success of the cargo team.
Job Description/Responsibilities
* Handle cargo reservations and bookings update.
* Customer service/Claim investigation/warehouse communication/irregular case investigation.
* Quick response to clients and follow up cargo status.
* Daily sales data analysis and monthly sales report.
* Manage GHA performance and provide guidelines and instructions.
* Perform all other duties assigned or delegated by managers.
Requirement & Qualification
* Bachelor degree or college equivalent
* Permitted working in the U.S. Must be qualified/acceptable by government agencies for issuance of airport ID.
*More than one year experience of Customer service.
* Excellent interpersonal skills including written and oral communication skills in English and Chinese.
* Familiarity with personal computer software and MS office.
* Good communication and coordination skills, detail-oriented, high sense of responsibility with teamwork.
* Have a strong learning ability, Self-motivated
* Ability to manage multiple projects simultaneously
* Company provides training.