IT Job description:
*Customer Service
*Monitor and respond quickly to helpdesk/ticketing system
*Respond to client on-site IT service requests
*Monitor and respond quickly and effectively to customer IT issues via email and phone calls
*Assist Senior IT Staff on projects
SKILLS AND QUALIFICATIONS:
*Ability to diagnose and resolve basic technical issues
*Good understanding of computer systems, mobile devices, and other tech products
*Ability to adapt and adjust to changing work situations, processes, and procedures
*Excellent people skills and excellent telephone manner
*Networking knowledge is a plus
*Knowledge in retail and restaurant point of sale
EXPERIENCE:
*A least 2 years of relevant technical experience
*Knowledge in restaurant and retail point of sale systems